okbje Privacy Policy

Introduction & Scope

okbje ("we", "us", or "the platform") is an online betting and casino service provider. This privacy policy explains how we collect, store, use, and share personal information of our users with third parties.

By using our website or mobile service, you are considered to have agreed to all the terms of this policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team for any questions.

This policy is drafted in accordance with the laws of Bangladesh and applicable international data protection principles. okbje gives the highest priority to the privacy of its users and keeps your information secure through SSL encryption and other security measures.

What Information We Collect

We collect the following types of information to provide you with the best service. Each piece of information is collected for a specific and legitimate purpose and is not used beyond that purpose.

2.1 Information Provided Directly by You

• Identity information: full name, date of birth, national ID number (where applicable)
• Contact information: email address, mobile number
• Financial information: mobile wallet number (bKash, Nagad, or Rocket) — for transaction processing purposes only
• Account information: username and encrypted password
• Communication logs: records of your conversations with our support team

2.2 Automatically Collected Information

When you use the okbje platform, we automatically collect certain technical information. This information is used to improve platform performance and personalize your experience:

• IP address and device identification information
• Browser type, operating system, and language settings
• Service usage patterns: page visits, session length, click patterns
• Gaming activity: betting history, win/loss records, and game preferences
• Data collected from cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, we may receive information from trusted third-party service providers for the purpose of identity verification or fraud prevention. This information is used only for the specified purpose and is subject to the service providers' own privacy policies.

Purpose of Data Use

okbje uses collected information for the following legitimate purposes. Each use is carried out on the basis of your consent or our legitimate business interests:

• Account management: creating, verifying, and maintaining your account
• Financial transactions: processing deposits and withdrawals via bKash, Nagad, or Rocket
• Customer support: providing assistance via 24/7 live chat and email
• Security and fraud prevention: detecting and preventing unauthorized access, money laundering, and fraudulent activity
• Service improvement: enhancing platform performance, usability, and the gaming experience
• Communications: sending service updates, important notices, and relevant promotional information (subject to your consent)
• Responsible gaming: monitoring your gaming behavior to ensure responsible gaming
• Legal compliance: storing and using information as required to comply with applicable laws and regulations

Data Sharing & Disclosure

okbje never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers for specific tasks such as payment processing, identity verification, technology infrastructure, and customer support. These partners receive only the minimum information necessary to perform their tasks and are legally bound to comply with okbje's privacy standards.

4.2 Legal Obligations

We may disclose information to comply with court orders, lawful requests from government authorities, or applicable legal requirements. Additionally, information may be provided to assist in investigations related to anti-money laundering or counter-terrorism financing.

4.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such situations, we will notify you in advance and ensure that the new managing entity maintains the standards of this privacy policy.

4.4 With Your Consent

Outside of the above circumstances, we will always obtain your explicit consent before sharing information with any third party.

Cookies & Tracking Technologies

okbje uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help identify you on subsequent visits.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining login sessions and ensuring security. Without them, the service will not work properly.

5.2 Functional Cookies

These cookies are used to remember your preferences (such as language settings). They make your experience more personalized.

5.3 Analytics Cookies

These cookies help us understand how users interact with the platform, which pages are visited most, and where there is room for improvement. The information collected is aggregated and not personally identifiable.

5.4 Cookie Controls

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note, however, that disabling certain cookies may affect how some features of the service work.

Data Security Measures

okbje applies industry-standard security technologies and practices to protect your information. Our security framework is multi-layered and is kept up to date through regular reviews.

• SSL/TLS encryption: all data transfers between the platform and your device are secured through encrypted connections
• Database encryption: stored sensitive information is kept in encrypted form
• Access controls: only authorized personnel have access to specific data, and all access is logged
• Firewall and intrusion detection: advanced technology is used to prevent external attacks
• Regular audits: periodic security assessments are conducted to identify vulnerabilities
• Two-step verification: the option to enable an additional security layer to protect your account

While we take all reasonable security measures, no internet-based system can be guaranteed to be 100% secure. If you become aware of any security issue, please contact us.

Data Retention Period

We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected and to meet applicable legal requirements.

7.1 Active Accounts

While your account is active, we retain all of your information. This information is used for service delivery, customer support, and legal compliance.

7.2 Closed Accounts

Even after an account is closed or deactivated, we may retain certain information for a specified period in accordance with applicable legal obligations. Financial transaction records are generally required to be retained for an extended period.

7.3 Data Deletion

Once legal obligations and legitimate business interests no longer require it, we permanently delete your personal information using secure methods or convert it into a non-identifiable form.

Your Data Rights

As an okbje user, you have certain fundamental rights over your own personal information. We respect these rights and are committed to helping you exercise them.

• Right to know: you can request to know what information we hold about you
• Right to rectification: you can ask for incomplete or inaccurate information to be corrected
• Right to erasure: in certain circumstances, you can request that your information be deleted (subject to legal obligations)
• Right to object to processing: you can object to your information being used for marketing purposes
• Right to restriction: in certain circumstances, you can request that processing of your information be limited
• Right to portability: you can receive a copy of your personal information in a structured, commonly used format
• Right to withdraw consent: where information is being processed on the basis of consent, you can withdraw that consent at any time

To exercise any of these rights, contact our support team. We will generally process your request within 30 business days.

Special Protection for Payment Information

okbje handles financial transactions only through bKash, Nagad, and Rocket mobile wallets. These payment methods are well-known and secure in Bangladesh.

We take special care to protect your payment information. We never store your payment PIN, password, or full mobile wallet login credentials. Only the information necessary for processing transactions is collected and it is stored in encrypted form.

The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800. Withdrawals are generally processed within 30 minutes to 3 hours.

Protection of Minors

okbje provides services only to individuals aged 21 or above. We do not knowingly collect personal information from minors.

We apply age verification steps during the registration process. If we discover that a user is under 21, we will immediately close that account and delete all associated information.

If you believe a minor is using our platform, please notify our support team immediately.

Policy Changes & Updates

okbje reserves the right to update this privacy policy at any time. In the case of significant changes, we will notify you in the following ways:

• Publishing an updated version on this page and changing the "Last Updated" date
• Sending a notice of significant changes to your registered email
• Displaying a change notification when you log in to the platform

If you continue using the platform after changes are made, you will be considered to have agreed to the updated policy. If you do not agree with the new policy, you will always have the option to close your account.

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team. We take all privacy-related requests seriously and try to respond as quickly as possible.